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Three Crucial Steps That Turn AI Dreams into Successful Business Realities

Wednesday Apr 3, 2:00 PM – 3:00 PM EDT — REGISTER NOW!


AI-based intelligent virtual assistants can simplify and transform the customer journey across both voice and digital channels. Don’t let your deployment destroy the dream.

Join this interactive session to discuss three crucial steps that address how to get started with AI and how best to achieve solid business results. Armed with lessons learned from dozens of deployments over the last 12 years, Jen Snell and John Hibel lead a discussion filled with practical advice and real life examples of Conversational AI in action.

Presenters:

John Hibel, Sr. Director of Marketing, Verint Intelligent Self-Service

Verint.John-Hibel John Hibel, Sr. Director of Marketing, Verint Intelligent Self-Service
John Hibel is Sr. Director of Marketing for Verint Intelligent Self-Service, an AI-driven self-service solution that simplifies customer engagement and increases automation in voice and digital channels.  For more than twenty years, John has dedicated his career to improving customer engagement by bringing disruptive new technologies and services to market.  An engineer by training, John enjoys bridging the gap between the art of the possible and the practical solutions that drive real business results.   

Jen Snell, VP Product Strategy, Verint Intelligent Self-Service

Verint.Jen-Snell

Jen Snell, VP Product Strategy, Verint Intelligent Self-Service

As a recognized marketing leader for emerging technology and enterprise artificial intelligence, Jen is leading Next IT's marketing strategy and user engagement programs.
Jen is a frequent speaker and a leading contributor on topics shaping the development and design of interactive technologies. As both a visionary and a pragmatist, she translates the broad visions of technology leaders across the enterprise into actionable insights and purposeful solutions.