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CRMXchange-smallCRMXCHANGE.COM Founded in 1995, CrmXchange has long been recognized as a premiere destination online for the exchange of information and ideas on customer relationship management, CX, contact center and customer service issues. With more than a 20 year partnership with industry leaders and analysts, CrmXchange has developed unique insights into the kinds of business intelligence and professional development programs required for successful contact center operations. And as an early pioneer of Virtual Conferences ( over 12 years), CrmXchange understands the role an industry website plays in  peer-to-peer communication. Known by our audience as the “event site”, CrmXchange has gained a reputation as an organization of experts in the hosting and marketing of webcasts and other online events.