The Virtual Summit

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Cultural Roadblocks - 3 Simple Steps to Avoid Misunderstanding and Conflict

Monday Jun 7, 4:00 PM – 5:00 PM EDT — Sign Up For Events

In today’s ever-changing world, we are more and more exposed to diverse cultures. We experience them in interactions with people from other countries but also people from the same country who are simply living in a different region or maybe working in a different company.

Often enough, we find ourselves in situations where we feel misunderstood, not heard or even frustrated.

During this hour, you will learn 3 simple steps to understand customer differences, to create cultural awareness and to avoid any misunderstandings, problems, and conflict. Consequently, your professional interactions will improve, new business opportunities will come your way and you’ll be able to build more successful and trustful cross-cultural relationships. 


Kristina Albert, Certified Executive Coach, Leadership Excellence, LLC

Kristina Albert Kristina Albert, Certified Executive Coach, Leadership Excellence, LLC

Kristina is certified as Executive Coach and accredited by the International Coach Federation (ICF). She also holds a Master of Laws Degree from the University of Bayreuth, Germany. Before starting her own coaching practice, Leadership Excellence LLC, Kristina has worked as HR professional in multinational organizations in Germany and Switzerland and has a proven track record of delivering high performance in global environments and contributing to people and business development with a personable and engaging leadership style. Her background encompasses a wide range of programs and initiatives for individual development, team building, organization design, culture change, and facilitation.