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Chaunte_Johnson Chaunte Johnson, Manager of Quality Assurance and Workforce Management, Cox Automotive Media
Chaunte Johnson is Manager of Quality Assurance and Workforce Management at Cox Automotive Media. With over 15 years in contact center, Chaunte extends QA & WFM support across multiple departments within Cox. Prior to joining Cox team in 2015, Chaunte held several positions related to Contact Center, particularly on the performance management side. From Human Resources Management at Orkin, Inc., to over 10 years in Learning & Development, Chaunte is well rounded in Contact Center industry practices.