The Virtual Summit

We use cookies in order to provide you with the best possible user experience on our websites. By continuing to use our sites and services, you are giving consent to cookies being used. You can find more information in our data privacy statement.

2019 WFO Banner

Your Briefcase

Please Login or Register
NICE.Kim-Steele Kim Steele, Solutions Engineer, NICE

Kim has been working with contact centers for more than 20 years. Through various positions in training, quality, and business intelligence, Kim has a passion for partnering with contact centers to improve key metrics and agent performance. In the last 8 years with NICE, Kim has continued this pursuit by working with customers across different verticals to build highly functioning quality and analytics teams resulting in high return on technology investments.