Donna Fluss, DMG Consulting
6 Crestwood DriveWest Orange, NJ 07052
Donna Fluss is the President of DMG Consulting LLC, a firm specializing in customer-focused innovator in CRM, contact center and real-time analytics. She is the author of The Real-Time Contact Center and many leading industry Reports, including the Contact Center Performance Management Market Report, the Speech Analytics Market Report and the Quality Management/Liability Recording Product and Market Report.
Presenter's Schedule
Tuesday May-04 |
11:30 AM EST |
KEYNOTE SPEAKER: The Value of Actionable Insights From the Contact Center |
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