FAQ

Frequently Asked Questions

1. Who can I call for additional information or help?
Please call The Helpline: 941-702-8389.

2. Where is this Virtual Conference being held?
This is a Virtual Conference held right at your desktop.

3. What is the cost?
There are no costs for this event. You can visit the booths, attend sessions and network in the lounge for free.

4. How do I register for the sessions?
Once you register on this site, you will be taken to a page where you can register for the live sessions.

5. How is this Virtual Conference different from web pages that claim to be virtual trade shows?
The Virtual Conference is a real-time, fully interactive virtual conference, limited in duration, providing you with interactive participation. This Virtual Conference has all the elements of a live conference including learning sessions, networking, and an exhibit hall.

6. Who manages the Virtual Conference?
The Virtual Conference is managed by Cyber M@rketing Services/CrmXchange; the original producer of Customer Service, Contact Center and CX Virtual Conferences.

7. How does this Virtual Conference differ from free events offered on the Internet?
This Virtual Conference is a focused event, packed with online educational and informative sessions led by industry experts and vendors. Attend in real-time AND later share a full recording of the Virtual Conference with other members of your organization. In addition, it's a one-stop exhibit "floor" where you can find out information and interact with many different suppliers of products and services.

8. What other costs are involved?
There are NO COSTS! All presentations utilize streaming technology. If you choose to use your phone line instead of streaming, you will incur long-distance charges. The cost will be at your current long-distance rate.

9. How can I save white papers, case studies and brochures?
For each document in a booth, you have the option to open the file immediately, or save it to your briefcase by clicking on the briefcase icon. By saving documents in your briefcase you are able to download one zip file with all of the papers and documents you wanted to save. To view or save your briefcase, click on "My Briefcase" at the top of your browser.