Airkit – Low-Code Digital CX

About Airkit

Airkit sits on top of your systems of record to deliver digital experiences that drive customer action.

Digitize any sales and service touchpoint through the customer lifecycle. From automated onboarding, self-service account updates, digital cross-sell, churn prevention, to everything in between.

Fortune 500 and leading brands across every industry use Airkit to drive digital self-service 40x faster for their customers.

About Low-Code Digital CX

Use 50+ components and templates pre-built for web, mobile, and voice apps. Snap together your app in minutes with Airkit Studio. Building digital self-service, agent assist, and dynamic digital form experiences has never been easier.

  • CTI
    • Multisite Routing
  • Dialer
    • Call Compliance US
    • Outbound Multi Channel Engagement
  • IVR
    • IVR and Channel Testing
  • Intelligent Virtual Agent (IVA) assistance
    • Seamless Transfer of customer information from self-service to agent
  • Multi-channel - Omni Channel
    • Unified contact channels
    • Unified blending
    • eMail Management
    • Unified Comminications
  • WEB Capability
    • Web Chat Capability
  • Voice of the Customer
    • Survey Tools
    • Customer Journey mapping
    • Enterprise feedback management
    • CSAT/NPS Measurement
  • Workforce Management
    • Workforce Scheduler
    • Automated Workflows
    • Multi Site Virtual Contact Center
  • Quality Monitoring
    • Efficiency in filling out forms
    • Compliance monitoring
  • Chat
    • SMS/Text
  • Integration
    • Systems Integration
    • CRM Integration
    • Salesforce Integration

Directory Categories

  • Self-Service Software