CRMX Preferred Vendor
Calabrio ONE Workforce Optimization Suite
Calabrio Workforce Management
Calabrio Quality Management
Customer-Centric Intelligence that Drives Business Forward:
Sophisticated speech, desktop, and text analytics unlock the goldmine of intelligence buried in your contact center. Transform every customer interaction into usable data. Distill that data into key trends. Extract insights to drive profitable change in the contact center and across your business. Its time to harness the true voice of your customer through AI powered customer interaction analytics.