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	Aspect — At Aspect, people come first. That’s why they created powerful, intuitive workforce management solutions with humans at the forefront.
	Balto — Balto guides your agents to say the right thing on every call. Since 2017, top-performing contact centers have trusted Balto's real-time software to prevent missed sales opportunities, costly compliance mistakes, and negative customer experiences. Save every call before it ends with automated real-time guidance, coaching, and QA.
	Calabrio, Inc. — Calabrio ONE: Elevate contact centers with unified, adaptive, AI-driven solutions for all your agents!
	CallMiner — CallMiner helps businesses and organizations improve agent performance and gather key business intelligence by allowing them to automatically listen to every customer interaction. CallMiner’s software solutions can monitor conversations in real-time or analyze them after completion, delivering actionable insights to contact center staff, business analysts, and executives.
	CrmXchange — CrmXchange is a premier web site dedicated to providing information in an interactive environment for CRM/Contact Center professionals.
	NICE — NICE Quality Central™ automates and customizes all of your quality processes in a single application. NICE is the leading provider of Workforce Optimization solutions enabling organizations to improve agent productivity, identify performance gaps, deliver targeted coaching, and effectively forecast workloads and schedule staff.
	QATC — An organization devoted to facilitating education and networking opportunities among Quality Assurance and Training professionals across all industries. Membership in QATC is available to anyone in the training, coaching, quality, or related professions.
	SolidRock — Solid Rock Consulting is a Call Center Consulting & Technology firm with over 10+ years of experience helping organizations implement better technology, optimize their current technology and build better workforce teams. We help businesses identify and leverage technology to scale their business and people operations.
	SWPP — Organizations devoted to facilitating education and networking opportunities among workforce planners across all industries. Membership in the SWPP and QATC are available to anyone in the workforce planning, quality, or related professions.
	Verint® — Verint® is a global leader in Actionable Intelligence® solutions. Our portfolio includes customer engagement software and services that help organizations empower their customers and employees through intelligence that can be shared enterprise-wide. Learn more at www.verint.com.