Trudy is Verint’s Senior Director of GTM Strategy supporting the Workforce Engagement Management suite.  In this capacity, she is responsible for driving go-to-market strategy, developing offerings, building tools, messaging, collateral, and sales enablement materials to support market growth.

Trudy joined Verint in 2011 and has held the role of Application Consultant in the Services organization and Solution Consultant in Solution Sales supporting WFE before joining the go-to-market team.  With over 30 years’ experience in contact centers, prior to Verint, Trudy held management positions with the largest telecommunications provider, a multinational financial services corporation and a major airline.

Mike is currently Senior Director of Presales Consulting for Workforce Engagement solutions in North America with Verint. In this role he is responsible for driving revenue opportunities and helping support customer success for solutions such as WFM, Speech, Text, and Desktop Analytics, Compliance solutions, Real Time assist solutions, and more.

He has held multiple roles with Verint for over 23 years, beginning with Blue Pumpkin Software. Prior to his time with Verint, Mike held various leadership roles with in-house and outsourced contact centers. In these management roles he has worked with a variety of industries including Cable and Satellite, Telecommunications (Cellular and traditional Telecom), Internet Service Providers (sales, service, and support for access, hosting, and design) as well as Financial Services.