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Best Practices, Strategies and Solutions for a Work from Home - Hybrid Customer Service


Presented By: CrmXchange

Tuesday, December 7, 2021 1:00 pm

Panel: NICE CXone and RingCentral


About the Webcast

Organizations are struggling with the correct tools, strategies, coaching and monitoring for WFH agents. Join as our panelists will help you understand what is required for a hybrid workforce.


About the Presenters

Sheri Greenhaus, Managing Partner, CrmXchange, Moderator

For over two decades Sheri Greenhaus has been involved in nearly every aspect of contact center management. At CRC Information Systems, where she was Vice President of Marketing, Sheri was responsible for sales and marketing strategies for this call center database company. As Director of Hart Hanks Telemarketing, Sheri oversaw the Hart Hanks call center operation.